Every new client inquiry answered in minutes. The right ones booked.
We set up a system that replies to web and email inquiries within minutes, asks your intake questions and books the right people into a consultation on your calendar.
- Replies day or night
- Your intake questions
- Reminders before every consultation
- Friday night
- 9:04 pmInquiry arrivesWeb form: "I need help with a custody arrangement after a separation. Can I talk to someone?" · Jordan P.
- 9:05 pmReply sentThe wording your firm approved, with your intake questionsThe reply Jordan received
Hi Jordan,
Thanks for contacting Harbor Family Law. I'm the firm's automated intake assistant, so you get a reply right away, even after hours.
To check whether the firm can help and to book you a consultation, could you tell me:
1. Which county you live in
2. Whether there is an existing court order about custody
3. Roughly when the separation happened
4. Whether any court dates are coming upReply here and I'll take it from there.
Harbor Family Law intake assistant. This message is not legal advice.
- 9:11 pmAnswers receivedKent County · no existing order · separated in August · no court dates
Most inquiries wait too long
People looking for a lawyer often contact several firms. The first one to reply has the best chance of getting the consultation.
of law firms replied at all when Clio's 2024 secret shoppers sent an email inquiry.
of law firms picked up when the same shoppers called.
Source: Clio Legal Trends Report 2024, secret-shopper study of 500 law firms
A fast, consistent first reply, built around your practice
Set up for the practice areas you take and the questions you already ask.
A reply within minutes
Every inquiry from your website form or email gets a clear, friendly reply, day or night.
Your intake questions
The reply asks what you need to know to decide whether a case is a fit.
Booked into your calendar
Qualified prospects pick from the consultation times you set.
Reminders
Automatic reminders before the consultation, so fewer people forget to show up.
A weekly summary
How many inquiries came in, how fast they were answered and how many booked. You tell us what to adjust.
Live in three steps
- 1
Map your intake
A 20-minute call about how new inquiries reach you today and what happens next.
- 2
We build and test it
We set everything up around your practice and test it with you before it goes live.
- 3
It runs every day
You review the weekly summary and tell us what to adjust.
Not a law firm. IntakeMinute does not give legal advice. Replies collect details and book a consultation with your firm; they never advise on a case.
Every inquiry handled, and a summary every Monday
A Friday-night inquiry, answered in a minute and booked by 9:12 pm. Then the weekly summary your firm gets.
- A reply within minutes, in wording you approved
- Your intake questions, asked every time
- Qualified people booked into the times you set
- Reminders before every consultation
- A weekly summary: inquiries, reply times, consultations booked
- Friday night
- 9:04 pmInquiry arrivesWeb form: "I need help with a custody arrangement after a separation. Can I talk to someone?" · Jordan P.
- 9:05 pmReply sentThe wording your firm approved, with your intake questionsThe reply Jordan received
Hi Jordan,
Thanks for contacting Harbor Family Law. I'm the firm's automated intake assistant, so you get a reply right away, even after hours.
To check whether the firm can help and to book you a consultation, could you tell me:
1. Which county you live in
2. Whether there is an existing court order about custody
3. Roughly when the separation happened
4. Whether any court dates are coming upReply here and I'll take it from there.
Harbor Family Law intake assistant. This message is not legal advice.
- 9:11 pmAnswers receivedKent County · no existing order · separated in August · no court dates
Before you book
Does IntakeMinute give legal advice?
No. Replies collect details and book a consultation with your firm. They never advise on a case.
Which inquiries does it answer?
New inquiries from your website form and email, day or night.
Does it answer phone calls?
Not at the moment. It covers inquiries that arrive through your website form and email.
Who decides which cases fit?
You do. We set it up around the practice areas you take and the intake questions you already ask.
What do we need to do?
Join a 20-minute call about how inquiries reach you today. We build and test everything with you before it goes live, and then you review a weekly summary.
What does it cost?
It depends on your setup. We'll walk through it on a 20-minute call and send a written proposal afterwards.
See how your intake works today
On a short call we'll walk through how your firm handles new inquiries now and where people drop off.
Book a 20-minute call 20 minutes with our founder. Pick a time from the calendar.