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For small law firms

Every new client inquiry answered in minutes, and booked.

We set up a system that replies to web and email inquiries within minutes, asks your intake questions and books the right people into a consultation on your calendar.

Book a 20-minute call

Most inquiries wait too long

In Clio's 2024 secret-shopper study, only 33% of law firms replied to an email inquiry, and 40% answered the phone. Source: Clio Legal Trends Report 2024, via 2Civility

What we set up

Built around the practice areas you take and the questions you already ask.

A reply within minutes

Every inquiry from your website form or email gets a clear, friendly reply, day or night.

Your intake questions

The reply asks what you need to know to decide whether a case is a fit.

Booked into your calendar

Qualified prospects pick a consultation time that suits you.

Reminders

Automatic reminders before the consultation, so fewer people forget to show up.

A weekly summary

How many inquiries came in, how fast they were answered and how many booked.

How it works

1

Map your intake

A 20-minute call about how new inquiries reach you today and what happens next.

2

We build and test it

We set everything up around your practice and test it with you before it goes live.

3

It runs every day

You review the weekly summary and tell us what to adjust.

IntakeMinute is not a law firm and does not give legal advice. Replies collect details and book a consultation with your firm; they never advise on a case.

See how your intake works today

On a short call we'll walk through how your firm handles new inquiries now and where people drop off.

Book a 20-minute call