Terms of service

Last updated: 8 October 2026

These terms cover the inquiry reply and booking service from IntakeMinute ("we", "us"). Your written proposal sets out the details and the price; if it differs from these terms, the proposal applies. Questions: maria@getintakeminute.com.

1. What we do

We set up and run a system that replies to new web-form and email inquiries within minutes, asks your intake questions, books qualified people into consultations on your calendar, sends reminders before each consultation and sends you a weekly summary.

2. Not a law firm

IntakeMinute is not a law firm and doesn't give legal advice. Replies collect details and book a consultation with your firm; they never comment on a case. Your firm stays responsible for its intake decisions and professional obligations, and should check the setup against its state's rules.

3. Wording you approve

Replies use fixed wording that you approve before go-live. You see the system working on test inquiries before it goes live.

4. Timeline

The system goes live about 10 working days after our mapping session with you.

5. Price and payment

Prices are in US dollars and set out in your proposal. You pay by card through Stripe, or by bank transfer for larger amounts. The payment page and confirmation show the name the charge appears under on your card statement. The service has a one-time setup fee and a monthly fee. The monthly fee starts when the system goes live.

6. Cancelling

The monthly service runs month to month. You can cancel by email with 30 days' notice.

7. Inquiry details

You decide what the replies ask, so only the details your firm needs to decide fit are collected. Access is limited to our founder, details are kept for 90 days, and they're deleted if you leave.

8. Other companies' tools

The service works with your website form, email and calendar. Those tools are provided by other companies, and their features can change.

9. Liability

To the extent the law allows, our total liability for a piece of work is limited to the fees you paid us for it, and we aren't liable for indirect losses.

10. Changes

We may update these terms. The version in place when you accept a proposal applies to that work.

11. Contact

IntakeMinute, 19266 Coastal Hwy, Rehoboth Beach, DE 19971. Email: maria@getintakeminute.com.